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DISPUTE SETTLEMENT
If players have any objection against tap4fun games or customer service, please email any relevant material or information to: support@tap4fun.com for further support.


How to deal with disputes among players:

When disputes occur among players but fail to be resolve by consensus, players can contact customer service within the game to coordinate.If you are temporarily unable to reach customer service, email us at: support@tap4fun.com
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PARENTS SUPERVISION
Project Introduction

Helpful gaming tips from relevant organizations/committees/associations of China
With the popularity of the Internet among teenagers, it is very common that minors will play Internet games. To protect minors, parents should supervise and guide children in addition to the government's management in this field. We hereby provide the following suggestions for minors who play Internet games:

1. Control your online time. Gaming is only a simple relief from your study and daily life. Participate enthusiastically in in your real life, off-line activities and have your parents understood your Internet gaming behaviour and experiences.
2. Avoid games which waste too much time, like MMORPG or Player Killing games. Students at school should spend no more than 2 hours weekly and spend no more than 10 RMB monthly.
3. Never use games to replace your spiritual sustenance. Talk with families and friends when you are stressed or experience setbacks.
4. Cultivate an active and healthy gaming mindset, avoiding comparisons, flaunting, hatred, revenge, etc. Avoid unhealthy network behaviour and habits like bullying or robbery.
5. Protect you personal information, including that of your family, friends, school, company address, telephone, etc. Take precautions against network traps and cybercrime.

If you are bothered by your kids' gaming situation and plan to apply for supervision, the procedure is:

Guardian sends application -> CS receives materials -> Return visits -> Account affiliation decision -> (1. Account matched -> Supervision available; 2. Account not matched -> Inform parents and get account back)

Supervision Service Application

Download and fill in Guardian Supervision Service Application for Tap4fun Minor Players
Warm tip: When you are sending us an application by post, please remember to attach the following materials:
Attachment 1: ID (social security number) of applicant as well as its copy
Attachment 2: ID (social security number) of respondent as well as its copy
Attachment 3: The legal documentation to verify the guardian relationship (registration book or other legal valid files)
Company operation address: #302, 3rd Floor, Building 3, District A, No.1129, Century City Road, Hi-Tech Zone, Chengdu, China
Postcode: 610041
Project-dedicated telephone: 028-85185301
Project-dedicated fax: 028-85185301
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Human Resources Manager (Compensation & Performance)

  • Support

Responsibilities

  • Pay System Design: According to the company’s strategic development direction, develop a comprehensive pay, benefits and incentive system that incorporates: The periodic review of the corporate pay strategy and pay level; The building and improving of the company pay structure and scale as well as the bonus system
  • Manage Fixed Salary: According to market standards, talent development, and company strategy: Formulate an annual remuneration review program so as to guide and promote the implementation of the annual salary adjustment program, thus helping to retain core employees
  • External Research: Participate in the annual research of consulting companies; Set up targeted research channels and integrate internal resources; Build systems to analyze competing companies’ pay system, and monitor ’in-real-time’ changes to the job market affecting the cost of employee talent
  • Conduct Human Resource Cost Budget: According to the company’s annual HR strategic plan, take the lead in the annual corporate pay & benefits cost budget project
  • Build the COE Knowledge Platform: Responsible for taking the lead in developing the departmental knowledge management platform and improving all department’s knowledge management system

Requirements

  • Bachelor degree or above, graduate of 985/211 university, experience in a large company (more than 1,000 employees)
  • More than 5 years working experience in the human resources field, have worked in famous IT companies, have rich experience in human resource management and its practical operation
  • Familiar with the design and operation of each module of human resource management, familiar with the laws and regulations related to human resource management
  • Capable of coordinating and managing the layers and costs of employee hierarchy for the company
  • Excellent business sensitivity, have excellent human resource business partners, experienced and knowledgeable on employee configuration, organizational development and talent management, etc.
  • Possess strategic thinking and logical thinking, clear-minded and resourceful, outstanding leadership on team building ability, team motivation and performance management
  • Can work under pressure, adaptable, strong impetus and execution, good communication skills
  • Have a deep understanding of the culture and management of the following companies: Apple, BAT, Huawei, Pixar, Tesla, SpaceX