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DISPUTE SETTLEMENT
If players have any objection against tap4fun games or customer service, please email any relevant material or information to: support@tap4fun.com for further support.


How to deal with disputes among players:

When disputes occur among players but fail to be resolve by consensus, players can contact customer service within the game to coordinate.If you are temporarily unable to reach customer service, email us at: support@tap4fun.com
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PARENTS SUPERVISION
Project Introduction

Helpful gaming tips from relevant organizations/committees/associations of China
With the popularity of the Internet among teenagers, it is very common that minors will play Internet games. To protect minors, parents should supervise and guide children in addition to the government's management in this field. We hereby provide the following suggestions for minors who play Internet games:

1. Control your online time. Gaming is only a simple relief from your study and daily life. Participate enthusiastically in in your real life, off-line activities and have your parents understood your Internet gaming behaviour and experiences.
2. Avoid games which waste too much time, like MMORPG or Player Killing games. Students at school should spend no more than 2 hours weekly and spend no more than 10 RMB monthly.
3. Never use games to replace your spiritual sustenance. Talk with families and friends when you are stressed or experience setbacks.
4. Cultivate an active and healthy gaming mindset, avoiding comparisons, flaunting, hatred, revenge, etc. Avoid unhealthy network behaviour and habits like bullying or robbery.
5. Protect you personal information, including that of your family, friends, school, company address, telephone, etc. Take precautions against network traps and cybercrime.

If you are bothered by your kids' gaming situation and plan to apply for supervision, the procedure is:

Guardian sends application -> CS receives materials -> Return visits -> Account affiliation decision -> (1. Account matched -> Supervision available; 2. Account not matched -> Inform parents and get account back)

Supervision Service Application

Download and fill in Guardian Supervision Service Application for Tap4fun Minor Players
Warm tip: When you are sending us an application by post, please remember to attach the following materials:
Attachment 1: ID (social security number) of applicant as well as its copy
Attachment 2: ID (social security number) of respondent as well as its copy
Attachment 3: The legal documentation to verify the guardian relationship (registration book or other legal valid files)
Company operation address: #302, 3rd Floor, Building 3, District A, No.1129, Century City Road, Hi-Tech Zone, Chengdu, China
Postcode: 610041
Project-dedicated telephone: 028-85185301
Project-dedicated fax: 028-85185301
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Text Manager

  • Project

Responsibilities

  • Being the bridge between the game development team and the multi-language localization team; being responsible for sending localization quests, maintain and manage text
  • Checking text for game develop teams to ensure the text is appropriate for each game project and making practical suggestions for inappropriate text
  • Participating and submitting text for the game version; communicating with the game development team and coordinating with text submitting jobs for the published game version

Requirements

  • Bachelor degree or above; familiar with text jobs; good word processing ability
  • Adept at office tools like Excel, Word, Powerpoint, etc
  • Excellent English reading and writing ability; being able to write English text
  • Strong sense of responsibility and stress tolerance